Beginning Your Tenancy

If your Residential Tenancy Application is approved, a HarrisLeech consultant will arrange for you to sign your Tenancy Agreement.

Tenancy Agreement
Before taking occupancy you will be required to sign a copy of the tenancy agreement. Since a tenancy agreement is a legally binding contact, you are encouraged to read the document carefully prior to signing.

Once signed by both the tenant and the landlord, one original signed copy will be returned to you for your records.

Paying the Bond
HarrisLeech requires all tenants to pay a bond (security deposit). Lodged with the Residential Tenancies Bond Authority (RTBA), it will be held in trust until the end of your tenancy.

The landlord may claim part of the bond at the end of the tenancy to cover the costs of a tenant failing to comply with the upkeep of a property according to the Residential Tenancy Act. This may include (but is not limited to) keeping the property clean, undamaged and safe.

At the end of a tenancy, the bond will be refunded provided the property is:
 1. Returned in accordance with the condition report conducted at the start of a tenancy; and
 2. There is no rent owing on the property.

Paying Your Rent
Before taking occupancy, we require tenants to pay the first month’s rent in advance. Making rental payments in advance of the monthly rental period are required throughout the tenancy.

Failure to pay your rental may have serious consequences (see arrars).

HarrisLeech accepts rental payments made via Direct Debit or Electronic Funds Transfer (EFT) only.

If, under extenuating circumstances you are unable to make your rental payment on or before the due date, please contact our office to discuss your situation.

Condition Reports
In every case where a bond has been paid, HarrisLeech will provide a Condition Report to the Tenant. This report will note the general condition of the property along with any fixtures, fittings and chattels.

Prior to occupancy, the tenant will be given two copies of the Condition Report. The tenant is required to enter any additional information on the report and return it to HarrisLeech within three business days.

If the Condition Report is not returned, the original issued copy will become conclusive evidence as to the condition of the property.

Connecting Services
At the start of any tenancy, the tenant is responsible for contacting all relevant utility providers to arrange the accounts under their own name.

HarrisLeech recommends using Direct Connect for this. They are a one-stop utility connection service and could save you a lot of hassle.

Direct Connect

T: 1300 664 715

W: www.directconnect.com.au

(NB: That said, please note that if a separate water meter is installed, tenants must pay water usage.)

Keys and Locks
When beginning a tenancy, the tenants are entitled to a copy of all relevant keys. If you wish to change the locks, you are required to gain HarrisLeech permission, pay for the works yourself and provide us with a set of keys.

Keys will be given to tenants only once a tenancy has started. At the end of a tenancy, tenants will be responsible for paying rent until keys have been returned to HarrisLeech.

We keep a duplicate copy to all properties. Under special circumstances, and upon producing identification, a set of your keys can be borrowed from our offices. These can only be borrowed during office hours and must be returned by close of business on the same day. No service is available outside of office hours and on public holidays.

We advise you to make private arrangements for a spare set of keys should you lock yourself out.

Maintenance
Please see Maintenance and Support Guide

Contents Insurance
HarrisLeech recommends that all tenants take our contents cover. Insurance for personal belongings is not covered by the landlord’s policy.

Neither the HarrisLeech nor the landlord can be held responsible for any damage that may occur to your personal belongings.